Privacy Policy

ANTAAL LIFE S.L., is committed to protecting your privacy. This Privacy Policy explains how we collect and use your personal data and what rights and choices you have in this regard. Please also see our Cookie Policy which explains the use of cookies and other web tracking devices throughout our website.

Who is responsible for the processing of your personal data?

ANTAAL LIFE S.L. with N.I.F. B-73709362, registered office at AVDA. DE LAS ADELFAS NÂș 16, LOC. 5, C.P- 03189 – ORIHUELA COSTA – ALICANTE with telephone number 622118420 and e-mail address: is the responsible for the treatment of your personal data. Therefore, we guarantee its security and confidential treatment, in accordance with the provisions of the EUROPEAN DATA PROTECTION REGULATION (EU) 679/2016, as well as any other applicable regulation.

What types and categories of personal data do we process?

The categories of data we will need from you are classified into:

  • Identification and contact information.
  • Billing and payment information.
  • Connection data, navigation.

Within each of these categories of data are the following types of data that we will request from you or that you will provide to us at some point in our relationship:

Identification and contact information: Name and surname, mailing address, shipping address, date of birth, telephone number and e-mail address. It may happen that you provide us with data of third parties with whom you have some kind of relationship. In that case, we will process the data because we understand that you have advised these third parties that you were going to give us their data and have referred them to this privacy policy so that they know how we process their data. However, we will inform you of this privacy policy as soon as we have the opportunity to do so.

Billing and payment information. Billing address, current account number and bank details. Necessary data to make and complete an invoice, for companies in compliance with tax obligations it is mandatory to have a NIF/CIF to be able to complete the invoice. Payment or card data is not retained or collected in our systems, but is sent directly through the payment gateway to the payment service provider.

Connection data, navigation. In this case we may have access to your device’s IP address and device ID and metadata.

For Companies we will treat your company name and tax identification number, name and surname of the contact person, address and telephone number.

We appreciate that the information you provide us with is up to date and real. If the information you provide is false, incomplete, inaccurate or not up to date, we reserve the right to terminate the contracted services or any other contract that may have been signed.

For what purposes do we use your personal data?

In ANTAAL LIFE S.L. we use your data to the extent permitted by the RGPD, as well as by the current regulations that apply. In any case, the processing will be done for specific, explicit and legitimate purposes, and in no case will they be processed in a way that is incompatible with those purposes. Specifically, the following treatments will be carried out:

  • Respond to your inquiries, requests or petitions.
  • To manage the contractual relationship and the provision of consulting services requested by the client.
  • Manage your phone calls.
  • Issue receipts for services rendered in favor of the client.
  • For the proper performance of the requested service, the customer’s personal data necessary to monitor the evolution of this during the provision of the service will be processed.
  • To carry out all administrative, tax and accounting procedures necessary to comply with our contractual commitments and tax and accounting obligations.
  • Compliance with our legal obligations.
  • To analyze and improve our services and communications with you.
  • Monitor and evaluate compliance with our policies and standards.
  • Manage the sending of information and commercial prospecting by any means in case of explicit consent.

What is the legitimacy for the processing of your data?

The legitimacy of the processing of personal data that we carry out is at all times in compliance with the provisions of Article 6 of the GDPR, as well as Article 8 of the Organic Law 3/2018. In cases where the legitimacy for the main purpose of data use is not found in any of the above legal bases, the data subject’s consent to the processing will be requested.

How long do we keep your data?

Personal data will be kept for the time necessary for the provision of the service or as long as the data subject does not withdraw his consent. Subsequently, the data will be deleted in accordance with the provisions of the data protection regulations, which implies its blocking, being available only at the request of Judges and courts, Ombudsman, Public Prosecutor or the competent Public Administrations during the period of limitation of the actions that may arise and, after this, will proceed to its complete elimination.

With whom do we share your data?

We inform you that the data provided will be communicated to the different suppliers of products and services, which are necessary for the execution of the requested treatment. Our suppliers are obliged to use the data provided solely and exclusively for the fulfillment of the requested service. The personal data processed by ANTAAL LIFE S.L. to achieve the purposes detailed above may be communicated to the following recipients depending on the legitimate basis of the communication:

  • The Public Administrations in the cases provided by law.
  • State Security Forces and Corps.
  • Banks and financial institutions for the collection of contracted services.
  • Public registries of solvency and fraud prevention systems.

What are your rights?


In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:

  • Right of access: any person has the right to obtain confirmation as to whether ANTAAL LIFE S.L. is processing personal data concerning him/her.
  • Right of rectification: You have the right to access your personal data that we have and request its rectification when it is inaccurate.
  • Right of deletion: when the data collected is no longer necessary for the purpose for which it was collected.
  • Right to limitation of processing: you may request the limitation of the processing of your data and request that they be kept for the exercise or defense of claims.
  • Right of portability: you have the right to obtain the personal data concerning you in a structured, commonly used and machine-readable format and to transmit it to another data controller.
  • Right to withdraw consent: the right to withdraw any consent you have previously given us to handle your personal information. If you withdraw your consent, this will not affect the lawfulness of our use of your personal information before you withdraw your consent.

How can you exercise your rights?

ANTAAL LIFE S.L. undertakes to respect the confidentiality of your personal data and to guarantee you the exercise of your rights. You can exercise them at no cost by writing an e-mail to our address simply indicating the reason for your request and the right you want to exercise, informing you that it is essential, according to law, to provide a copy of ID or NIE. We also inform you that, following our policy of transparency, you may request the rights forms by any of the following means: at the head office or by email. You are informed that you may also exercise your rights by filing a declaration with the competent supervisory authority, when you have not obtained satisfaction in the exercise of your rights.

Do you want a form to exercise your rights?

  • We have forms for the exercise of your rights, ask for them by email or if you prefer, you can use the forms prepared by the Spanish Data Protection Agency or third parties.
  • These forms must be electronically signed or be accompanied by a photocopy of the ID card.
  • If someone is representing you, you must attach a copy of their ID card, or have them sign it with their electronic signature.
  • The forms can be submitted in person, sent by letter or by mail to the address of the person in charge at the beginning of this text.

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